why am i on the website lmao
why am i on the website lmao
Great question! One thing that really sucks about Slack for community management is the search functionality - it's basically impossible. People end up asking the same questions over and over. Plus, not everyone wants to join Slack in the first place, and all the content stays locked in Slack's walled garden. This was actually one of my big concerns when setting up our community. I wasn't happy with any of the available options until I found this startup that creates a public mirror of your Slack on the web. Pretty cool solution - it lets people access the content without having to deal with Slack (which, let's be real, is a pain that lots of folks want to avoid). So we've set up insiders.talktastic.com as our public mirror. It's kind of an experiment - haven't seen anyone else try this before. Most of our Slack content (though not everything) gets mirrored to the public website. Would love your thoughts / feedback on the idea!
Yeah it’s an epic idea and I love the concept of it, becomes a forum of sorts without the hassle of maintaining a forum/help section. I was just kinda stunned when someone searched up my name and this came up, no issues with it though!
that's the idea
We should probably do a better job of explaining this. What do you all think would be the clearest way to explain it?
Hmm, kinda depends on how you want to frame it. Essentially it’s just a q/a community with a carbon copy placed online.
You could frame it as a “help section”, “help community”, “help forum”, anything really
Makes sense. I just, I don't want to surprise people. You know what I mean? I don't want people to be like, WTF? I just want to be transparent.
“One thing that really sucks about Slack for community management is the search functionality - it’s basically impossible. People end up asking the same questions over and over. Plus, not everyone wants to join Slack in the first place, and all the content stays locked in Slack’s walled garden.” Matt Mireles This has been a significant issue with our experimentation and pretotyping community on Slack for about three years now. Messages automatically disappear every 90 days unless you upgrade to a paid plan, but with 800 users that would cost five or six thousand dollars monthly - not really viable for us. Which startup are you using to mirror this content on the web? That could be a useful workaround. Thanks!
Not a whole lot lately, to be honest. I catch up on weekends mainly. I've been going deep on productivity maxxing - trying to automate as much of my workflow as possible since the current pace isn't really sustainable.
It seems like it. Your response times are insane which creates good engagement but not sustainable, of course. Sometimes a hard push is needed to ramp, of course. I’ve used zapier to automate my initial welcome messages on our community, and then ‘batch engage’ to let them know theres a human there for context specific intros, etc.
Looks like this:
Happy to share zaps if it’s useful for you.
2.8 million tasks????
I'm actually on a legacy Zapier plan that doesn't limit my usage - it's basically a glitch in the system that lets me max out the automations.
That said, I can type and talk incredibly fast using TalkTastic, which lets me write at lightning speed. There's absolutely no way I could respond as fast or as often without TalkTastic.
Have you guys tried make.com? any thoughts comparing with zapier?
No. I'm kinda locked in to the Zapier ecosystem at this point, tbh. Unlikely I'd switch to a new no-code system. More likely I'd just start writing code -- which i already am.
